Requirements



• Possess a University Bachelor’s Degree, preferably in related fields such as Education, Learning & Development.
• WSQ Diploma in Design and Development of Learning for Performance (DDDLP), or the prior WSQ Diploma in Adult and Continuing Education (DACE) 
• WSQ Advanced Certificate in Learning and Performance (ACLP), or the prior WSQ Advanced Certificate in Training and Assessment (ACTA)
• Minimum 5 years’ experience in learning & development, curriculum design and facilitation of training programmes
• Strong instructional design expertise and experience in designing client-facing or revenue-generating learning solutions
• Proven experience in designing curriculum focused on service and operational excellence, particularly within the operational and/or financial services sectors. A deep understanding of industry-specific processes, regulatory requirements, and best practices is highly advantageous.
• Excellent project management and stakeholder management skills
• Excellent verbal and written communication skills in English
• Proficient in Microsoft Office Suite, assessment and survey tools, virtual delivery tools (Teams, Zoom). Proficiency in instructional design tools (Canva, Adobe Creative Suite) will be advantageous